Procserve, has won the award in the Innovation category at the Department for Work and Pensions' (DWP) second Supplier Excellence Awards. Procserve has been providing eCommerce services to the DWP since 2006 and this award is in recognition of the innovation shown in supporting its key Welfare to Work programme.
Working closely with the Department, Procserve’s development of its “Low Value Procurement (LVP)” solution has played a pivotal role in dramatically shortening the time it takes to deliver vital training to DWP’s customers, significantly boosting the opportunity for a swift return to work and reducing the number of benefit claims. The solution is designed especially to lower the barriers for small and medium sized enterprises (SMEs) to bid for the business of delivering this training provision and therefore represents an important “Win-Win” in two crucial areas.
Procserve’s unique cloud-based platform allows the department to buy goods and services from a pre-approved group of suppliers through a centralised eMarketplace, which makes it easier and more efficient for both buyers and suppliers, supporting Government’s drive towards 25% of the value of public sector contracts being fulfilled by SMEs.
Since the national launch in 2010, the volume of transactions has increased dramatically and in the 12 months to March 2012, almost half a million requests for quotation were issued, resulting in over 100,000 orders for training being placed. The time it takes to arrange, deliver and pay suppliers for training has fallen to inside six days and the value of orders in 2011/12 meant that £13.6 million pounds worth of government work was directed into the training provider community, which is comprised mainly of SMEs.
In the meantime, Procserve has continued to provide its core eMarketplace service which DWP estimates is saving the department £2.5 million annually through procurement efficiency and by ensuring a higher percentage of spend is conducted with approved suppliers. This is enabling the department to more effectively leverage economies of scale through its procurement.
Nigel Clifford, CEO of Procserve, commented: “By embracing eEnablement in the approach to its business, DWP is leading the way and reaping major benefits. I would like to congratulate everyone involved with this ambitious project for what is a stunning achievement. We are delighted to be working with a client such as DWP who both stimulates our opportunity and our appetite to continually increase the element of innovation in the services we provide. I am particularly pleased that these innovations are now being taken up broadly across the UK public sector.”
The award was announced by David Smith, Commercial Director of DWP and presented by Ann Pedder, Commercial Director of the Foreign & Commonwealth Office.